support

password doesn't work or password lost or password not received

If you subscribed more than 12 hours ago and still didn't receive our auto-mail containing your password, first look in your junkmailbox, our message is probably in there. If it's not there, you can retrieve your password by sending a blank e-mail to lostpassword2009e2@femanic.com. Send your request from exactly the same e-mail address which you submitted when subscribing.

If you paid via paysite-cash.com and your username consists of characters (for example: bnkojk) you can retrieve or reset your password here

If you paid through iobilling.com/zombaio.com you can can retrieve or reset your password here

If you paid via www.tnb-billing.com or Femanic and your username consists of digits (for example: 43259) you can retrieve your password by sending a blank e-mail to lostpassword2009e2@femanic.com

billing support

If you paid via paysite-cash.com and your username consists of characters (for example: bnkojk) you get billing support here

If you paid through iobilling.com/zombaio.com you get billing support here

If you paid via www.tnb-billing.com or Femanic and your username consists of digits (for example: 43259) you get billing support by mailing us at billing@femanic.com

cancel your subscription

If you paid via paysite-cash.com and your username consists of characters (for example: bnkojk) you can cancel your subscription here

If you paid through iobilling.com/zombaio.com you can cancel your subscription here

If you paid via www.tnb-billing.com or Femanic and your username consists of digits (for example: 43259) you can cancel your subscription by sending a message to cancel96@femanic.com. You must put your username in the subject field of your message.